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Frequently Asked Questions : Policy
TERMS AND CONDITIONS AGREEMENT BETWEEN USER AND WWW.PILOTMALL.COM Welcome to www.pilotmall.com. The www.pilotmall.com website (the "Site") is comprised of various web pages operated by PilotMall.com Inc. ("PilotMall.com"). www.pilotmall.com is offered...
International orders may be subject to tariffs, customs duties, and associated assessments. These fees may include Import Duties, Value Added Taxes (VAT), and Customs Clearance Fees. Please inquire with your local customs office to determine what these fe...
WHAT INFORMATION DO WE COLLECT? We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: na...
Items may be returned within 30 days for a full refund of the purchase price. Outbound shipping and handling fees are not refundable. Customers are responsible for return freight charges. Returned merchandise must be in resalable condition, including th...
Orders normally ship within 24 hours, but all shipments are subject to stock availability. Our daily shipping cutoff for in stock merchandise is 3:00 PM Eastern. You will be notified via email if an item you ordered is Out of Stock.