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Terms and Conditions

Terms and Conditions

 

Agreement between user and www.pilotmall.com

Welcome to www.pilotmall.com. The www.pilotmall.com website (the "Site") is comprised of various web pages operated by PilotMall.com Inc. ("PilotMall.com"). www.pilotmall.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.pilotmall.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

 

www.pilotmall.com is a E-commerce Site

Our web site sells supplies and educational material for pilots.

 

Privacy

Your use of www.pilotmall.com is subject to PilotMall.com's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

 

Electronic Communications

Visiting www.pilotmall.com or sending emails to PilotMall.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that PilotMall.com is not responsible for third party access to your account that results from theft or misappropriation of your account. PilotMall.com and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

 

PilotMall.com does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.pilotmall.com only with permission of a parent or guardian.

 

Cancellation/Refund Policy

Items may be returned within 30 days for a full refund of the purchase price. Outbound shipping and handling fees are not refundable. Customers are responsible for return freight charges.


Exclusion: Software and video returns will be accepted for refund only if the product is unopened. Non-defective software and videos that have been opened will not be accepted for return. Defective software & videos may be returned for exchange with the same product only.


Exclusion: Due to their time sensitive nature, FAA & Jeppesen charts can not be returned. Jeppesen chart subscriptions that are cancelled after the first set has been shipped will receive a pro-rated refund based on the time remaining.


All claims for damage, errors, or shortages in the merchandise delivered must be made within 48 hours from delivery of the merchandise.

Before returning any merchandise customers must first contact us for a Return Merchandise Authorization number (RMA). No returns of any type will be accepted without an RMA number. RMA numbers are valid for 10 business days and all returns must be received within 10 days of obtaining the RMA number.

If you return an item that qualified for Free Shipping or Expedited Shipping at a discount you will be charged the regular price of that shipping method.

Returned merchandise must be in resalable condition, including original packaging and accessories. Returned merchandise must be in original carton with a copy of the invoice. Everything included with the product must be returned including unfilled warranty cards and unused manuals. Absolutely no returns will be accepted after 30 days.

 

Links to third party sites/Third party services

www.pilotmall.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of PilotMall.com and PilotMall.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. PilotMall.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PilotMall.com of the site or any association with its operators.

 

Certain services made available via www.pilotmall.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.pilotmall.com domain, you hereby acknowledge and consent that PilotMall.com may share such information and data with any third party with whom PilotMall.com has a contractual relationship to provide the requested product, service or functionality on behalf of www.pilotmall.com users and customers.

 

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.pilotmall.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to PilotMall.com that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of PilotMall.com or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. PilotMall.com content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of PilotMall.com and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of PilotMall.com or our licensors except as expressly authorized by these Terms.

 

Third Party Accounts

You will be able to connect your PilotMall.com account to third party accounts. By connecting your PilotMall.com account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

 

International Users

The Service is controlled, operated and administered by PilotMall.com from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the PilotMall.com Content accessed through www.pilotmall.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

 

Indemnification

You agree to indemnify, defend and hold harmless PilotMall.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. PilotMall.com reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with PilotMall.com in asserting any available defenses.

 

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PILOTMALL.COM INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

 

PILOTMALL.COM INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. PILOTMALL.COM INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PILOTMALL.COM INC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PILOTMALL.COM INC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

 

Termination/access restriction

PilotMall.com reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and PilotMall.com as a result of this agreement or use of the Site. PilotMall.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of PilotMall.com's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by PilotMall.com with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PilotMall.com with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PilotMall.com with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

 

Changes to Terms

PilotMall.com reserves the right, in its sole discretion, to change the Terms under which www.pilotmall.com is offered. The most current version of the Terms will supersede all previous versions. PilotMall.com encourages you to periodically review the Terms to stay informed of our updates.

 

Contact Us

PilotMall.com welcomes your questions or comments regarding the Terms:

 

PilotMall.com Inc.

4040 Laird Blvd

Lakeland, Florida 33811

 

 

Email Address:

sales@pilotmall.com

 

Telephone number:

863-226-1106

 

Effective as of June 16, 2013